Terms & Conditions — mexbet Platform Rules

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and mexbet ("the Platform", "we", "us", "our") governing your access to and use of the mexbet website located at https://mexbet.pro, including all associated products, services, games, promotions, and features offered therein.

By registering an account with mexbet, logging in to an existing account, depositing funds, withdrawing winnings, or otherwise using any part of the mexbet platform, you acknowledge that you have read, understood, and unconditionally agreed to these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the mexbet platform.

mexbet reserves the right to amend, update, or replace these Terms at any time without prior notice. It is your responsibility to review the Terms periodically. Continued use of the platform after any revision constitutes acceptance of the updated Terms. The "Last updated" date shown above reflects the most recent revision.

Access to the mexbet platform is strictly restricted to individuals who meet all of the following eligibility criteria at all times:

1. You are at least 21 years of age. mexbet enforces a strict 21+ age policy across all real-money gaming products, including casino games, sports betting, and slot machines.
2. You are accessing the platform voluntarily and on your own initiative, not on behalf of a third party.
3. You are not registered on any self-exclusion list or gambling restriction programme that would prohibit you from accessing online gaming services.
4. You are not a current employee, contractor, director, officer, or agent of mexbet, nor an immediate family member of any such person.
5. You are accessing the platform using your own personal funds and are not acting as an agent for or on behalf of any other person.

mexbet reserves the right to request documentary proof of age, identity, and residence at any time. If you are found to have misrepresented your age or eligibility, mexbet will immediately suspend your account, void all bets placed, and withhold any associated winnings. Any deposits made during such a period may be returned at mexbet's sole discretion after deducting applicable processing fees.

To access real-money gaming services on mexbet, you must create a single registered account. The following rules apply to account registration and ongoing account security:

1. One Account Per Player. Each individual player may hold only one active mexbet account. Opening duplicate or multiple accounts — whether under the same name, device, IP address, payment method, or household — is strictly prohibited and may result in permanent account suspension and forfeiture of all funds.
2. Accurate Information. You must provide complete, accurate, and truthful information at the point of registration, including your full legal name, date of birth, residential address in Bangladesh, and a valid contact email address. Providing false information constitutes a material breach of these Terms.
3. Account Security. You are solely responsible for maintaining the confidentiality of your mexbet login credentials. You must not share your username or password with any third party. mexbet will not be liable for any losses arising from unauthorised access to your account caused by your failure to maintain adequate credential security.
4. Notification of Unauthorised Access. If you believe your account has been accessed without your authorisation, you must notify mexbet support immediately by emailing [email protected]. mexbet will take reasonable steps to secure the account following such a report.
5. Account Closure. You may request closure of your mexbet account at any time by contacting support. Any pending withdrawal requests will be processed in the normal course before the account is closed, provided all KYC verification requirements have been met.

All financial transactions on mexbet are denominated in Bangladeshi Taka (৳ BDT). mexbet supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard.

The following conditions apply to all financial transactions:

1. Personal Funds Only. You may only deposit funds that belong to you personally. The use of funds belonging to a third party, including borrowed money, is strictly prohibited. mexbet is not responsible for any financial loss you incur as a result of depositing funds you cannot afford to lose.
2. Minimum Deposit. The minimum deposit amount is ৳200 per transaction unless otherwise specified in a promotional offer. Minimum and maximum deposit limits may vary by payment method.
3. Withdrawal Verification. Before processing any withdrawal, mexbet requires completion of Know Your Customer (KYC) identity verification. This includes submission of a valid government-issued photo ID (National Identity Card (NID), passport, or driving licence) and proof of residential address. Failure to complete KYC verification will delay or prevent withdrawal processing.
4. Withdrawal Timelines. mexbet aims to process approved withdrawal requests within 24–72 hours (Bangladesh Standard Time, BST, UTC+6). Actual transfer times may vary depending on the payment provider and banking institution involved. mexbet is not responsible for delays caused by third-party payment processors.
5. Matching Payment Methods. Withdrawals will generally be returned to the same payment method used for the original deposit. mexbet reserves the right to use an alternative method where the original method is no longer available.
6. Transaction Fees. mexbet does not charge a platform fee for standard deposits or withdrawals. However, your payment provider (bKash, Nagad, Rocket, bank, etc.) may apply their own transaction charges, for which mexbet accepts no responsibility.

mexbet offers a range of promotional bonuses and incentives to eligible players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, BPL, Pohela Boishakh, Independence Day (26 March), and Victory Day (16 December). All bonuses are subject to the following general terms:

1. Wagering Requirements. All bonuses are subject to wagering requirements specified at the time the bonus is offered. A wagering requirement means the total amount you must bet before bonus funds or winnings derived from bonus funds can be withdrawn. Wagering requirements are stated as a multiplier (e.g., 20x means you must wager the bonus amount 20 times before withdrawal is permitted).
2. One Bonus Per Player. Each promotional offer is available to one account per player, household, device, and IP address. Attempting to claim a bonus through multiple accounts constitutes bonus abuse and will result in account suspension and forfeiture of all associated funds.
3. Expiry. Bonus funds and any associated wagering requirements must be completed within the time limit specified for each promotion. Uncompleted wagering requirements will expire, and any remaining bonus balance will be removed from your account automatically.
4. Game Restrictions. Certain games may contribute differently to wagering requirements, or may be excluded entirely from bonus wagering. The contribution percentages for each game category are stated in the individual promotion terms.
5. mexbet's Discretion. mexbet reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. mexbet also reserves the right to determine eligibility for any promotional offer at its sole discretion.

All intellectual property rights in the mexbet platform — including but not limited to the mexbet brand name, logo, website design, software, game content, promotional materials, written content, and data — are owned by or licensed to mexbet. Nothing in these Terms grants you any right, title, or interest in any mexbet intellectual property.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the mexbet platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, modify, distribute, sell, sublicense, reverse-engineer, or create derivative works based on any mexbet content or software.

To the maximum extent permitted by applicable law, mexbet shall not be liable for any direct, indirect, incidental, special, consequential, or punitive losses arising from:

• Your use of, or inability to use, the mexbet platform or any part thereof.
• Any interruption, suspension, or termination of the mexbet service, whether planned or unplanned.
• Any loss of funds, winnings, or bonus credits resulting from technical errors, system failures, or third-party payment provider delays.
• Any unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Any reliance on information, odds, or content published on the mexbet platform.
• Any delay in processing withdrawals caused by KYC verification requirements or third-party payment processors.

In all circumstances, mexbet's aggregate liability to you shall not exceed the total net deposits you have made to your mexbet account in the 30-day period immediately preceding the event giving rise to the claim.

mexbet is committed to promoting responsible gaming practices across its entire player base in Bangladesh. The platform provides a suite of player-protection tools, including deposit limits, loss limits, session time reminders, cooling-off periods, and full self-exclusion options. These tools are accessible through your account dashboard or by contacting support at [email protected].

Players who feel that their gambling behaviour is becoming problematic are encouraged to use the self-exclusion feature without delay. mexbet's support team is available 24 hours a day, 7 days a week (BST, UTC+6) and will action self-exclusion requests immediately upon receipt.

These Terms shall be governed by and construed in accordance with the laws applicable to online gaming platforms operating in the jurisdiction in which mexbet is registered. In the event of any dispute arising from your use of the mexbet platform, you agree to first contact mexbet's customer support team at [email protected] to seek an informal resolution.

If a dispute cannot be resolved informally within 30 days of written notification, both parties agree to submit the dispute to binding arbitration. The decision of the arbitrator shall be final and binding on both parties. mexbet's determination on all matters relating to bets, game outcomes, account balances, and promotional eligibility shall be final and not subject to review except in cases of demonstrable technical error on mexbet's part.

Nothing in this clause prevents either party from seeking emergency injunctive or interim relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

Your personal data is collected, stored, and processed by mexbet in accordance with our Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also consent to the data practices described in the Privacy Policy. We encourage you to review the Privacy Policy, which details the types of data we collect, how we use it, and your rights as a data subject.

mexbet employs industry-standard SSL encryption to protect all data in transit between your device and the platform. We do not sell your personal information to third parties for marketing purposes. Data is shared with third-party payment processors and game providers only to the extent necessary to deliver the services you have requested.

mexbet reserves the right to suspend or permanently terminate your account at any time, with or without prior notice, if mexbet determines in its sole discretion that you have violated any provision of these Terms, engaged in any form of fraudulent or illegal activity, or if continued operation of your account presents a risk to the integrity of the platform or the safety of other players.

Upon termination, your right to access the mexbet platform ceases immediately. Any balance remaining in your account at the time of termination due to a Terms violation may be forfeited in its entirety. Where termination is initiated by mexbet for operational reasons unrelated to a breach by you, any genuine real-money balance (excluding bonus funds) will be returned to you via your verified payment method within a reasonable period.

If you have any questions about these Terms & Conditions, require clarification on any clause, or wish to raise a formal dispute, please contact the mexbet support team using the details provided below. Our team operates 24 hours a day, 7 days a week, from Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] (plain text — not a clickable link)

By continuing to use the mexbet platform after having had the opportunity to read these Terms, you confirm that you have read, understood, and agreed to be bound by every provision set out herein. mexbet recommends that you save or print a copy of these Terms for your personal records.